Skip to Store Area:

Newsletter

What is a Cookie?

Cookies are quite simply small pieces of text held in files that are stored on your computer. They are usually placed there by websites and enable the webmaster to have access to useful information in regards to your site preferences, location, language etc. It is actually very useful for you, the user, as it means that sites can run more effectively for you, enabling you to surf from page to page without having to re-enter information or preferences.

Generally, we have 3 types of cookies used throughout our web pages

  • Cookies are deleted every time you close your browser, called sessions.
  • Cookies that are stored until deleted or after a set period to save your preferences etc.
  • Cookies set by external companies that have been pre-approved by us to help your experience.

A number of our cookies are considered essential for the site and others optional. We can not access personal information or gain access to your computer using cookies. They simply share with us information of your choosing via inputs or forms on our site.

Controlling and Deleting Cookies

Before deleting or rejecting cookies on your browser, please be advised that doing so means that some sections of the website and other websites you visit may not function.

However, if you still wish to remove the cookies from your browser or to block them from ever being set in the future you can do so from the browser you are viewing this page in now. You have the choice to block all cookies or only particular ones depending on your choice. In addition to this you can also configure your browser to notify you each time a request to set a cookie is made.

If you would like to know how to monitor your cookies then visit www.aboutcookies.org for some useful information on controlling cookies in all browsers.

In the same manner, if you would like to remove all the cookies from any browser then visit www.aboutcookies.org for up to date instructions on removing cookies from any browser, old or new.

In addition to this, the help section of your browser should be able to help you find the answers you are looking for. Other useful resources on monitoring cookies can be found below:


List of cookies used on our website

We have audited our website to provide you with a list of the cookies that could be set on your browser by our website. We have included the names of the cookies, their expiry dates and what they are used for.

Session Site Cookies

We also have cookies that work in the background around our site to help improve the performance for the end user. They save settings as you move around each page on the website so that you don't have to provide the same information multiple times. These have been listed below.

Cookie Name Expires Usage
frontend < 1 day
Unique User Session ID
stf < 1 day
Information On Emailed Product

Google Analytics

Google Analytics cookies are used on almost every site on the web these days because they provide very useful information on how visitors use individual web sites. We use Google Analytics to help us improve the site and they provide us with anonymous information on how visitors arrive at our site, where they have reached us from and which pages they viewed, when and for how long. If you would like more detailed information on Google Analytics cookies, you can find it here: Cookies & Google Analytics.

Cookie Name Expires Usage
__utma 2 years Determines Unique Site Visitors
__utmb 30 mins Establish and Continue a Session
__utmc Not Set Randomly Generated Number
__utmz 6 months Determines Site Referral

Yahoo Analytics

Yahoo Analytics function is much the same way as Google Analytics above and provide another way to monitor site usage to increase performance for the user. For more information about the Yahoo cookies, please see the Web Analytics Privacy Statement

Cookie Name Expires Usage
B 1 year User ID
fpc 1 year Anonymous Visitor ID
itvisitorid Browser Close Session ID
itsessionid Browser Close Session ID
ywadp 3 Years Session ID

Find out more

There is a lot of information on the web about cookies, but you can find all the information you need here at www.allaboutcookies.org, which provides all the information you need on what exactly cookies are and how to manage, restrict, block or delete them. If you are viewing this on a mobile browser you will need to read your mobile browser handbook.